Start your CX transformation with key insights on View 360 impact modeller to identify metrics that need immediate attention. Integrated data insights from Sales, marketing and other customer functions help identify immediate strategic priorities to improve customer satisfaction and customer retention metrics.
Create your own customized dashboard with real time data insights. Track and monitor key customer metrics like net promoter score, churn rate, retention rate, customer lifetime value etc to take immediate action when needed. Create and customize your own triggers and alerts to identify gaps and issues immediately.